Returns Policy
Pro Numb Returns Policy
At Pro Numb, we are dedicated to ensuring your satisfaction with every purchase. If you find yourself not completely content with your product, please review our easy-to-follow returns policy below:
Eligibility for Returns:
- Return Period: Products must be returned within 30 days of the original purchase date.
- Condition Requirements: Items must be unopened, unused, and in their original packaging to qualify for a return.
- Defective Products: If you receive a defective product, please contact us immediately for a resolution.
Return Process:
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Contact Us: Initiate a return by filling out our 'Contact Us' form available on our website. Be sure to provide your order details and the reason for your return request.
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Receive Return Label: Once your return request is approved, you will receive a return shipping label from us.
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Return Cost: A fee of $8.95 will be deducted from your refund to cover the cost of return shipping.
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Refund Processing: After receiving and inspecting the returned product to ensure it’s in its original condition, we will process your refund. Please allow up to 3-7 business days for the refund to be reflected in your account.
We're Here to Help
Thank you for choosing Pro Numb. Your satisfaction is our top priority. If you have any questions or need further assistance, please do not hesitate to contact our customer service team.